Returns & Exchanges
At Pochampallysarees.com, we take pride in our hand-woven heritage and offer a seamless 7-day return policy for products that do not meet your expectations. We ensure that every authentic silk and cotton weave can be exchanged or returned if it remains in its original, unused condition.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.
Quality Inspection
Ensure the saree is folded correctly with all original tags, silk marks, and blouse pieces intact before packing it securely for transit.
Reverse Pickup
Our logistics partner will arrive at your doorstep within 48 hours to collect the package and provide a physical receipt for your records.
Refund Processing
Once our weavers verify the product's authenticity and condition at our warehouse, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing